Returns & Refund Policy
At Knives By Wild Edge, we take pride in the quality and craftsmanship of our blades. If you're not fully satisfied with your purchase, we offer the following options:
🗓 14-Day Exchange & Store Credit
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You may request an exchange or store credit within 14 days of receiving your item.
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Items must be unused, in their original packaging, and in resellable condition.
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Shipping costs for exchanges are the responsibility of the customer unless the item arrived damaged or incorrect.
⚠️ Custom Orders
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Custom-made items (including personalized engravings, bespoke designs, or modified products) are non-refundable and cannot be exchanged.
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Please review your custom order carefully before finalizing your purchase.
🚫 No Cash Refunds
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We do not offer cash refunds. Only exchanges or store credit will be issued for eligible returns.
📦 How to Start a Return
To initiate an exchange or request store credit, please contact our support team at knivesbywe@gmail.com with your order number and reason for return. We’ll guide you through the next steps.